Weekly Roundup – May 31, 2025

Welcome to our Healthcare IT Today Weekly Roundup. Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. We hope this gives you a chance to catch up on anything you may have missed during the week.

Reducing Wait Times, Improving Appointment Scheduling, and Ensuring Timely Communication. Every provider is seeking to address these concerns. Experts in the Healthcare IT Today community recommended agentic AI, self-scheduling, care orchestration, automated prior authorization, and pre-visit paperwork, among other solutions. Read more…

Designing Tech That Empowers Patients to Take an Active Role in Their Care. We asked the Healthcare IT Today community how to make this happen, too. Responses included proactive outreach, behavioral profiling, streamlined scheduling, remote monitoring, and intuitive data platforms. Read more…

Online Booking Improved the Patient Experience and Cut Call Center Costs. Florida-based My Health Onsite went from 0% to 80% of appointments booked online in one year. What helped, Jason Tomlinson and Jason White told Colin, was using a “reason-for-visit” based system that only showed providers who could meet patients’ needs. Read more…

Inside eHealth 2025: Why Healthcare CIOs Should Pay Attention. As a preview of Canada’s biggest health IT event, Colin interviewed Shelagh Maloney, CEO at Digital Health Canada. They discussed the increased presence of patients and startups at the event, as well as the potential to collaborate with policymakers. Read more…

Life Sciences Today Podcast: AI Workflows. Danny Liberman caught up with Nate Beyor at Salt AI to learn about the benefits of building and scaling AI workflows without extensive coding expertise. Read more…

Healthcare IT Today Podcast: The Latest KLAS Reports. John and Colin discussed what stood out in the acute care EHR, data and analytics, management consulting, and PACS assessments. Read more…

How Technology Can Heal Healthcare’s Human Flaws. Michael Campana at Amitech Solutions lost his oldest daughter, Cassidy, to cardiac arrest at just 29. Clinicians dismissed her acuity and failed to act with the diligence her life deserved. Michael said automated triage, systematic follow-ups, workflows to accommodate bereavement, and bias mitigation could have helped. Read more…

Agentic AI Is Driving a New Frontier for Intelligent Care and Operational Excellence. Rameez Chatni at Cloudera outlined administrative and clinical use cases for agentic AI and provided a roadmap for adoption that includes modern data infrastructure, strong governance, and pilots that will deliver high ROI. Read more…

Emerging Threats to AI-Based Diagnostics and Clinical Decision Support Tools. Bad actors can manipulate or reverse engineer AI models or damage data sets, noted Ed Gaudet at Censinet. Healthcare leaders should assess the risk of their AI tools – and make sure staff know which use cases are the most risky. Read more…

Are Managed Print Services a Prescription for Healthcare Efficiency? Offloading print management tasks can be a welcome relief for overburdened IT and clinical staff, said Jeff Wilson at Flex Technology Group. The key is ensuring security and compatibility with existing print environments. Read more…

This Week’s Health IT Jobs for May 28, 2025: Roles in clinical risk management, benefits management, and clinical quality assessment. Read more…

Bonus Features for May 25, 2025: 49% of patients who avoid portals say it’s because of data security concerns, and 61% of patients would pay a premium for a better experience. Read more…

Funding and M&A Activity:

• Sweat-sensing wearable maker Epicore Biosystems announced an additional $6 million in Series B funding, bringing its total Series B raise to $32 million.
• Centauri Health Solutions acquired MedAllies, a New York-based Health Information Service Provider and QHIN.
• Teladoc Health acquired UpLift, a provider of virtual mental health therapy, psychiatry, and medication management services.
• Clearlake Capital Group completed its majority investment in ModMed, which provides SaaS to specialty providers.

Thanks for reading and be sure to check out our latest Healthcare IT Today Weekly Roundups.